Effective Date: December 2025

Welcome to Virtualfolio. These Terms and Conditions (“Terms”) govern your access to and use of our website and digital products at https://virtualfolio.shop.

By purchasing from or using Virtualfolio, you agree to these Terms. If you do not agree, please discontinue use of the website.

Legal Business Name: Virtualfolio Online Shop
Brand/Trade Name: Virtualfolio
Location: Philippines

About Virtualfolio

Virtualfolio Online Shop (“we”, “us”, “our”) operates the website under the brand name Virtualfolio.
We sell digital templates, design tools, and creative resources to freelancers, service providers, and business owners.

All purchases made through our website are subject to these Terms.

No Customer Accounts / No Login System

Our website does not require customers to create accounts or log in.

Purchases are completed via:

  • Guest checkout
  • Email delivery of digital files and receipts
  • Secure payment processing via third-party providers

You are responsible for ensuring your email address is correct at purchase so we can deliver your files.

Digital Products Disclaimer

All items sold on Virtualfolio are digital downloads.
No physical product will be shipped.

By purchasing, you acknowledge:

  • You will receive files digitally via email or download link.
  • You understand the format(s) provided (e.g., Canva templates, PNG, PDF, etc.).
  • You have the tools required to open and use the product (e.g., Canva account).

License & Permitted Use

When you purchase a product, you are granted a non-exclusive, non-transferable, single-user license.

You may:

✔Use the product to create your personal brand, portfolio, or business materials.
✔ Customize the templates for your own business use.

You may NOT:

✘ Resell, share, or redistribute the template or editable file.

✘Pass the design off as your own creation.

✘Use the template for mass production or resale.

✘Distribute or share editable Canva links privately or publicly.

✘Give access to the product to others, including clients, team members, contractors, or friends.

Unauthorized distribution will result in immediate loss of license and may lead to legal action.

Payments & Pricing

All prices listed on our website are in Philippine Peso (PHP) unless otherwise stated.

We reserve the right to change pricing at any time.

Payments are processed securely through third-party payment providers (e.g., PayPal, Maya, GCash, Wise, bank payment gateways).
We do not store or access your credit card information.

We reserve the right to update pricing at any time without prior notice.

Refund Policy

All sales are final. No refunds. No cancellations. No exchanges.

Because our products are digital and instantly accessible, we cannot offer refunds for:

  • Accidental purchases
  • Change of mind
  • Incompatibility with your device or software
  • Failure to review product descriptions
  • Buying the wrong item

✔ Technical Issues: We’ve Got You

If the Canva link does not open, shows an error, or fails due to a Canva update:

We will resend a fresh link for free.

Just contact us at support@virtualfolio.shop and provide proof of purchase.

Delivery of Digital Products

After completing your purchase:

  • You will receive a confirmation email
  • You will receive a download link or template access within minutes

If you do not receive your files, check your spam folder or contact us at:

📩 support@virtualfolio.shop

We will resend your order manually if needed.

Responsibility for Downloads

Once digital files have been delivered to your email or download page:

  • It is your responsibility to download, store, and back up your files.
  • Virtualfolio is not liable for loss due to device damage, email loss, accidental deletion, or software issues.

If you lose your files, we can resend them for free provided that you show proof of purchase.

No Guarantees or Promises

Virtualfolio provides digital tools intended to support your branding and content creation.
However, we do not guarantee:

  • Business results
  • Increased sales
  • Higher engagement
  • Client acquisition
  • Revenue growth

Your outcomes depends on your strategy, effort, industry, and external factors.

No Warranties

All products are provided “as is” and “as available.”

We do not guarantee that:

  • Templates will meet your specific expectations
  • The website will be available at all times
  • The digital files will be compatible with every device or browser
  • Canva or third-party tools will operate without errors

Product Updates & Modifications

We may update, modify, or improve digital products at any time.

Purchases do not include free updates unless explicitly stated.

Intellectual Property

All content, templates, graphics, images, and files available on Virtualfolio are the intellectual property of Virtualfolio Online Shop, unless otherwise stated. This includes any original designs, artwork, and content created by Virtualfolio using third-party resources, such as Pexels images and Canva elements, which are subject to the licensing terms of those third-party providers.

By purchasing or using any product or content from Virtualfolio, you agree not to:

  • Copy or duplicate content
  • Claim ownership
  • Distribute, repackage, or resell any design
  • Use our templates for commercial resale

You may not use any part of our products or website content in violation of applicable copyright or intellectual property laws.
Unauthorized use may lead to legal action.

Customer Conduct

All content, templates, graphics, images, and files available on Virtualfolio are the intellectual property of Virtualfolio Online Shop, unless You agree not to:

  • Harass, abuse, or threaten staff
  • Demand refunds outside policy
  • Misuse support channels
  • Attempt to bypass digital protections
  • Use our products for illegal or unethical activity

We reserve the right to refuse service if these rules are violated

Prohibited Use

You agree not to use our website or products for:

  • Illegal activities
  • Unauthorized commercial use
  • Copying our brand, layouts, or content
  • Uploading malicious software
  • Trying to bypass digital protections
  • Reverse-engineering download links

We may restrict access or take legal action for violations.

Third-Party Tools & Services

Our website may use third-party:

  • Payment processors
  • Email marketing tools
  • Analytics tools
  • Embeds (Canva, YouTube, etc.)

These tools operate under their own terms and privacy policies.
We are not responsible for their content or behavior.

Website Availability

We strive to keep our website online at all times but do not guarantee:

  • Uninterrupted access
  • Error-free performance
  • Freedom from bugs, downtime, or maintenance

We may suspend access for updates or improvements at any time.

Limitation of Liability

To the fullest extent permitted by law, Virtualfolio Online Shop is not liable for:

  • Loss of income
  • Data loss
  • Technical issues
  • Inability to access digital files
  • Software incompatibility
  • Business disruption
  • Any indirect, incidental, or consequential damages

Your maximum remedy is limited to the amount you paid us.

Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining sections remain in full effect.

Entire Agreement

These Terms constitute the entire agreement between you and Virtualfolio Online Shop and override all prior agreements, communications, or representations.

Changes to These Terms

We may update these Terms at any time.
The updated version will be posted on this page with a new effective date.

Continued use of the website means acceptance of any changes.

Contact Us

For questions or support, contact us at:

📩 hello@virtualfolio.shop
📌 Virtualfolio Online Shop – Philippines